THANKS to NeoGenomics and Florida Blood Services for providing meeting facilities!
Section News
NEXT MEETING
The next Section meeting is being planned. Please check back for more details.
Thanks!
Previous Meetings
January 2012 Meeting Thanks to Morgan Hall for sharing his extensive ISO9000 expertise with Southwest Florida quality professionals.
July 2011 Meeting Thanks to Jennifer Engelman for her presentation intertwining member/employee engagement with her experiences at the Ideas To Action Gathering (ITAG) and World Conference on Quality and Improvement (WCQI) events held in Pittsburgh during May 2011.
Information regarding the 2012 WCQI event, being held in Anaheim, CA, is available by clicking here.
May 2011 Meeting (Bradenton) March 2012 (Fort Myers) Thanks to Steve Carlson for his presentation on performance of internal audits and preparation for external audits.
March 2011 Meeting Thanks to Sam Windsor for presenting An Introduction to Green Process Management to Section members and guests. Sam's presentation can be viewed here.
January 2011 Meeting Thanks to Steve Engelman for presenting Having Fun While Experiencing Statistical Applications to Section members and guests. Steve's presentation can be viewed here.
June 2010 Meeting Thanks to Myriam Ochart for presenting Voice of the Customer to Section members and guests. Her presentation can be viewed here.
May 2010 Meeting
The May 15, 2010 section meeting in Bradenton featured guest speaker Andrew L. Whitaker, co-owner and vice-president of The Great Burial Reef, Inc., the world's only provider of cremation urn burial-at-sea in living coral reefs.
Andrew spoke on What Ever Happened to Customer Service? He drew upon his own experiences as both a recipient and provider of quality in the service industry. His anecdotes were presented with humor and relevance to our own daily lives.
We had a fantastic turnout for this meeting, which made our day, and we extend our many thanks to Andrew and to all who attended the event for making the May meeting an enjoyable, enlightening and successful event!
APRIL 2010 MEETING
The April 14, 2010, section meeting in Bradenton featured guest speaker Kathleen
Iannacchino, MS, RN, a specialist in change management and improvement science
in complex, multiple healthcare settings.
Kathleen's presentation on Patients
Know Best: Improving Health Outcomes for Patients and Families by Involving
Patients and Families proved to be very timely as we explored the extensive transformation and improvement that was achieved when microsystem thinking and principles are applied in a hospital's NICU.
Our thanks to Kathleen and all who attended for making the April meeting an enlightening and successful event.
MARCH 2010 MEETING
The March
2010 section meeting in Bradenton featured guest speaker Bettie Reuter, a
Career Coach from Lee Hecht Harrison.
Her presentation, complimented by active participation of all in attendance, led us through the journey Harley took to internalize all aspects of total quality management while significantly enhancing key performance indicators.
Thanks to Elna and all who attended this meeting for making it such a success.
The knowledge and experience of
the quality professionals in attendance was inspirational and rewarding
as we learned so much from each other.
Thanks to all who participated
and we look forward to seeing you at upcoming meetings.
Mission Statement To facilitate and promote the use of quality principles and practices to achieve performance excellence and to advance the education and professionalism of individuals and organizations throughout Southwest Florida
